Delivery
Delivery Information
Fast · Reliable · Carefully Packaged
We Move Fast
At Vellaire™ we understand that when you order something beautiful, you want it in your hands as quickly as possible. That's why we've built our dispatch process around speed and care — every order is packaged with the same attention to detail we put into our jewellery.
Where We Deliver
Choose Your Shipping
We offer multiple shipping options to suit your needs. For international orders, we strongly recommend selecting Registered Post for peace of mind.
| Method | Tracking | Estimated Time | Best For |
|---|---|---|---|
| Standard Domestic | ✅ Yes | 3–7 business days | Australian orders |
| Standard Airmail | ❌ No tracking | 10–45 days | Budget international |
| Registered Post Recommended | ✅ Full tracking | 10–15 business days | International orders |
Important Notes
We photograph every parcel at the post office with the customs slip, postage label and date clearly visible — so you always have peace of mind.
International parcels may be held at customs. This is outside our control but we do everything possible to ensure smooth clearance.
Orders placed on weekends or public holidays will be dispatched on the next available business day.
If you have any concerns about your delivery, contact us and we'll respond within 24 hours to help resolve the issue.
Arriving in Style
Every Order Arrives Gift-Ready
Your Vellaire™ jewellery is carefully wrapped and presented in a premium velvet pouch, ready to gift or keep for yourself. Because the experience should feel special from the very first moment you open the box.